‘I feel free’

Returns information

As a consumer, you have the right to return the delivered goods UNOPENED within a period of 14 working days without giving any reason. This period starts when your order is delivered. After cancellation, you have another 14 days to return your product.

Return address

Synofit Returns
Novomed Ltd
Plough Lane
Hereford
HR4 0EL
United Kingdom

If you have not returned the delivered goods to Synofit after this period, the purchase is a fact.

Before returning the product, we request that you report this to Synofit UK within 14 working days after delivery (cs@synofit.co.uk).

All returned products must be in the original packaging and in new condition. If the products have been used, encumbered or damaged in any way, we cannot refund you for the product.

Synofit ensures that, within 14 days after receipt of the return shipment, the full purchase amount, including any shipping costs, is refunded to you.

The return of the delivered goods is entirely at the expense and risk of the consumer. Should you use Royal Mail prices start from approximately £2.95 depending on the size/ weight of the parcel and the service level that you choose.

In order to correctly process your return shipment, we request that you fill in the Returns Form.